1111tk Privacy Policy
Your personal information is the most important asset we hold. This policy explains in detail how 1111tk collects, stores, and protects your information.
1. Introduction and Scope
1111tk (referred to herein as "we", "our", or "the platform") is an online gaming platform operated for players in Bangladesh. This Privacy Policy ("Policy") explains what personal information we collect when you visit our website 1111tk.cam, register, or use our services, and how that information is processed.
This policy applies to all users of our platform. By using our services, you are considered to have accepted all the terms of this privacy policy. If you do not agree with any part of this policy, please refrain from using our platform.
This policy may be updated at any time. For significant changes, we will send advance notice to your registered email. Visit this page regularly to stay up to date.
2. Information We Collect
We collect information in two main ways: (a) information you provide to us directly, and (b) information collected automatically when you use our services.
2.1 Information You Provide Directly
During registration and account management, you provide the following information:
- Full name and date of birth
- Email address
- Mobile number (linked to bKash, Nagad, or Rocket)
- Identity verification documents (national ID, passport, or others)
- Payment information and transaction history
- Details of communications with our support team
2.2 Automatically Collected Information
To improve your browsing experience, we automatically collect the following:
- IP address and device identifier
- Browser type and operating system
- Logs of your activity on the platform (gameplay history, login times, etc.)
- Data collected through cookies and similar tracking technologies
- Referral URLs and site navigation patterns
2.3 Financial Information
To process deposits and withdrawals, we collect:
- bKash, Nagad, Rocket, or Upay account numbers
- Bank account details (for bank transfers)
- Transaction amounts and dates
- Complete deposit and withdrawal history
2.4 Verification Information (KYC)
We conduct a KYC (Know Your Customer) process to verify your identity and age. As part of this, we collect:
- Scans or photos of government-issued identity documents
- Address verification documents
- Selfies or photos where applicable
3. Purpose of Information Use
We use the collected information for the following legitimate purposes only. It will not be used for any other purpose without authorisation.
To verify, secure, and maintain your account.
To complete deposits and withdrawals quickly and securely.
To respond to your queries via live chat and email.
To comply with AML and security regulations.
To provide game recommendations and offers based on your preferences.
To identify problematic behaviour and provide support when needed.
To inform you about bonuses, tournaments, and special offers (you can opt out at any time).
To continuously improve the performance and security of the platform.
4. Information Sharing with Third Parties
We do not sell your personal information. However, information may be shared with specific third parties in the following circumstances:
Service Provider Partners
Information is shared with payment processors (bKash, Nagad, Rocket, Upay, and banks), IT service providers, customer support software providers, and identity verification services only to the extent necessary for them to carry out their responsibilities. All such partners are contractually bound to uphold our privacy standards.
Legal Obligations
If we are legally required to provide information by a legal authority or court order, we will supply the necessary information. Any such disclosure will always be limited to the minimum information required.
Fraud Prevention
To prevent suspicious transactions, identity fraud, or other illegal activity, we may share relevant information with the appropriate authorities or security services. Protecting users' interests and ensuring platform security is our first priority.
Game providers (Pragmatic Play, Evolution Gaming, Spribe, etc.) receive only technical data related to gameplay — they cannot access your financial or identity-related information.
5. Cookies and Tracking Technologies
Our platform uses cookies and similar technologies to improve your experience. The different types of cookies are described below:
Essential Cookies
Without these, the platform cannot function properly. These cookies are used to maintain login sessions, ensure security, and save language preferences. There is no option to disable them.
Functionality Cookies
These cookies are used to remember your preferred games, display settings, and other personalised experiences. They make each of your visits smoother.
Analytical Cookies
These cookies are used to understand how users interact with our platform. The data collected is fully anonymised and helps us improve the platform.
Cookie Controls
You can disable or delete cookies at any time from your browser settings. However, please note that disabling essential cookies may prevent some platform features from working.
6. Information Security Measures
To keep your personal information secure, 1111tk uses industry-standard security technologies and practices:
All data transferred between your browser and our servers is completed through an encrypted connection.
Sensitive information such as passwords, financial data, and identity documents is always stored in encrypted form.
Only authorised staff may access personal information, and only when necessary.
Our systems undergo regular security testing so that vulnerabilities can be identified and resolved quickly.
An additional verification layer is used for large transactions and account changes.
In the event of a data breach, measures are in place to promptly notify affected users.
7. Your Rights
You have the following rights over your personal information. To exercise these rights, please contact our support team:
Right to Access
You may request to view the information we hold about you. We generally fulfil this request within 30 days.
Right to Rectification
If any of your information is incorrect or incomplete, you may request a correction. You can also update some information yourself from your account profile.
Right to Erasure
In certain circumstances, you may request that your information be deleted. However, some information is required by law to be retained for a specified period.
Right to Restrict Processing
In some circumstances, you may request that the processing of your information be limited or suspended.
Right to Data Portability
You may request to receive the information collected about you in a structured format.
Right to Unsubscribe from Marketing
You may unsubscribe from promotional emails and advertisements at any time. Simply notify the support team.
8. Data Retention Period
We do not retain your information longer than necessary. However, to comply with legal obligations, some information is kept for a specified period:
Active Accounts
Your information is retained for the entire duration that your account remains active. While you are using the service, this information is needed to provide you with the best possible experience.
After Account Closure
Even after an account is closed, financial transaction records, KYC documents, and gaming history are retained for a specified period in accordance with applicable law. Once that period ends, the information is securely deleted.
9. Protection of Minors
1111tk's services are for persons aged 21 and over only. We do not knowingly collect or store information from any minor.
Age verification is mandatory at the time of registration. If we become aware that a minor has used our platform, that account will be immediately closed and all collected information will be securely deleted. If you believe a minor is using our platform, please notify our support team promptly.
10. Changes to the Privacy Policy
1111tk reserves the right to change, amend, or update this privacy policy at any time. For significant changes, we will notify you in the following ways:
- A direct notice will be sent to your registered email.
- A notification will be shown when you log in to the platform.
- The "Last Updated" date at the top of this page will change.
If you continue using the platform after any changes, it will be assumed that you have accepted the updated policy. So make it a habit to read this page regularly.
11. Contact Us
If you have any questions, concerns, or requests to exercise your rights regarding this privacy policy, please contact us through the channels below. Our privacy team will process your request as soon as possible.
Privacy Contact
Email: [email protected]
Live Chat: Available 24/7 in Bengali — log in to the platform and start a chat
Response time: typically within 48 business hours
Account & Data Requests
To request to view, correct, or delete your data, write to our support team from your registered email. Clearly state the subject of your request and have the necessary information ready to verify your account.
To learn more about our privacy policy, visit the FAQ page or read about us.
Related Policies & Information
Our privacy policy is part of our overall user protection framework. See the pages below for more details: