Frequently Asked Questions
1111tk FAQ — Answers to All Your Questions
Account, deposits and withdrawals, bonuses, games and security — read detailed answers to all your questions about 1111tk.
1111tk is committed to providing players in Bangladesh with a safe, simple and trustworthy gaming experience. Below we have answered frequently asked questions covering everything from opening an account to bonuses, payment methods, game rules and responsible gaming. If you do not find the answer to your question here, our 24/7 Bengali live chat support is always ready.
Account and Registration
To open an account at 1111tk you will need your full name, an active mobile number and a password. The registration process is entirely in Bengali and can be completed in just a few minutes. Make sure to provide accurate information as identity verification is required at the time of withdrawal.
No, only one account is allowed per player. If the same device or the same person creates multiple accounts, those accounts may be cancelled and any accumulated bonuses may be forfeited. 1111tk strictly enforces this policy to ensure a fair and safe environment.
If you forget your password, use the 'Forgot Password?' option on the login page. You can set a new password by verifying your mobile number via OTP. If the problem persists, contact our support team via 24/7 live chat and they will resolve it quickly.
Yes, 1111tk is only for individuals aged 21 and above. Age must be confirmed at the time of registration. Minors are not permitted to open an account and any such account found will be closed immediately.
Deposits and Withdrawals
When you deposit from bKash to 1111tk, your account is generally credited within a few seconds to a few minutes at most. The minimum deposit amount is ৳500. There may be a slight delay during busy periods, but if the amount has not arrived within 30 minutes please contact support.
Yes, you can deposit money at 1111tk through both Nagad and Rocket. In addition, bKash, Upay and direct bank transfer are also supported. The minimum deposit amount for all methods is ৳500. The full list of payment methods is detailed on the cashier page.
Approved withdrawals generally reach your bKash, Nagad or Rocket account within 15 minutes to 2 hours. Bank transfers may take slightly longer. The minimum withdrawal amount is ৳800.
1111tk does not impose any additional charges on deposits or withdrawals. However, your mobile banking provider (such as bKash or Nagad) may apply their own transaction fees according to their respective policies. Please check the applicable charges in your payment app before making a transaction.
When a withdrawal is rejected, the reason is usually communicated to you in a message on your account. Common reasons include incomplete wagering requirements or pending identity verification. If you cannot understand the issue, speak to support immediately via 24/7 live chat.
Games and Rules
1111tk offers slot games, live casino, cricket and sports betting, fishing games and many other types of games. Games from world-class providers including Pragmatic Play, PG Soft, JILI, Spribe and Evolution Gaming are available.
To bet on BPL matches, first go to the Cricket section, then choose your preferred match or market and enter an amount after checking the odds. You can bet both before the match starts and during play (in-play). Once the result is confirmed, winnings are automatically added to your account.
Yes, 1111tk is fully mobile-friendly. The site can be used smoothly from the browser of any Android or iOS smartphone — you can enjoy all games, deposit and withdrawal features without downloading a separate app.
RTP or Return to Player is a percentage that represents the theoretical amount a game returns in rewards over the long term. For example, a 96% RTP means that on average ৳96 is returned for every ৳100 wagered — however this is a long-term average and results may vary in each session.
In 1111tk's live casino, real dealers manage the game in real time in front of a camera. You can watch on your screen and place bets. Roulette, Baccarat, Blackjack and many more games are available in live format. A good internet connection makes the experience even smoother.
Bonuses and Promotions
On your first deposit, 1111tk will give you a 120% bonus up to a maximum of ৳10,000. Example: deposit ৳1,000 and you will receive a ৳1,200 bonus, making your total balance ৳2,200. The wagering requirement for the bonus is 15 times.
A 15x wagering requirement means you must place bets equal to the bonus amount multiplied by 15 in order to be eligible to withdraw. Example: if you receive a ৳1,200 bonus you will need to wager ৳18,000. Not all games may count equally toward fulfilling this condition — see the detailed terms and conditions page.
Yes, 1111tk offers regular promotions and special occasion offers. VIP members receive cashback benefits every week. Check the promotions page regularly or ask via live chat to stay updated on the latest offers.
The 1111tk VIP program has three tiers: Bronze, Silver and Gold. Tiers are upgraded automatically through regular play. Bronze members receive up to 0.4% weekly cashback, Silver members 0.8% and Gold members 1.2% cashback.
For the welcome bonus, the maximum bonus amount is ৳10,000. This means that even if you deposit ৳8,333 or more, the bonus will be capped at ৳10,000. Example: if you deposit ৳18,000 the 120% calculation would give ৳21,600 in bonus but you will receive a maximum of ৳10,000 bonus and the total will be ৳28,000.
Security and Responsible Gaming
Yes, 1111tk is a safe and reliable platform. All data and transactions are protected using SSL encryption. Games are operated through verified providers to ensure fair play.
1111tk stores your personal information in accordance with a strict privacy policy and does not sell or share it with third parties. Please read our privacy policy page for more details.
If you want to control your gaming, let us know via live chat. We can help activate a temporary break or self-exclusion as per your request. For more information on responsible gaming, please read our responsible gaming page.
If you feel that gaming is having a negative impact on your daily life or financial situation, please contact 1111tk's 24/7 live chat. We are ready to arrange appropriate support and self-exclusion for you. Staying healthy and happy is the most important thing.
If a game does not load or you have a transaction problem, first refresh your browser and check your internet connection. If the problem remains, clear your browser cache or try a different browser. If the issue is still not resolved, contact our 24/7 live chat support directly and the team will assist you quickly.
Still have questions?
Our Bengali support team is by your side 24 hours a day, 7 days a week.
Support and Contact
Live Chat Support
Get instant help through 24/7 Bengali live chat. Our expert team is always ready to answer any of your questions.